Understanding and managing IT vendor relationships: do they matter?
By Tiran Gunarathna, Senior IT Category Lead, Infosys Business Process Management; andSriKrishna Koneru, AVP – Strategic Business Practice Head, Sourcing and Procurement, Infosys Business Process Management We often hear about vendor management in sourcing and procurement organisations, but how frequently do we talk about vendor relationship management? Are they the same or are they different?
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