How do 9 CPOs improve relationships with their business partners?

Matthias Gutzmann recently came across a quote from Fabian Ziegler, the CPO for Shell, at this year’s World Procurement Congress in London who said, “Procurement is a relationship business.” An article by Steve Kiefer, GM’s purchasing chief, called “Relationships Matter” echoes this sentiment. Fabian’s quote is especially resonant because building business relationships – both internally […]

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