Travel

Total Cost of Your Travel Programme

Do You Know the Total Cost of Your Travel Programme?

“We often receive inquiries from companies seeking guidance on managing their travel costs”, Kevin Lomax, Managing Director of Wings Travel tells SmartProcurement. “To answer this question, we have a discussion that helps us understand the Total Cost of Travel and the drivers of said cost components throughout the travel service lifecycle.” Strategic Context “Firstly, we […]

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A shifting role in the digital age – are TMCs tech companies or people companies?

Across industries, the Fourth Industrial Revolution has brought a step-change in how companies approach their processes, technologies and business models. The most successful businesses of today have responded to their changing role in society by digitising and reconfiguring to unlock new sources of value for people. How is this playing out in travel? In a

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5 factors that cause your organisation’s travel spend to be out of control

Procurement travel managers have a whole host of issues that they need to take into account: from cost, efficiency and payment processing to data security, service reliability and employee safety. Diana Akchurina, business-to-business professional at Gett, a taxi-hailing app that operates in the USA, UK, Russia and Israel, discusses five factors that make travel one

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Corporate Travel

How can procurement managers guide corporate travellers towards better travel choices in 2019?

Direct feedback from frequent corporate travellers can be a powerful tool in the arsenal of a corporate travel procurement manager in their efforts to achieve better compliance and engagement, and to reduce the human cost of frequent travel. FCM Travel Solutions South Africa GM Nicole Adonis unpacks the importance of traveller feedback as a performance

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6 mistakes that procurement makes when crafting a travel RFP

The arduous RFP (Request for Proposal) process is a bit like being forced to eat your greens as a child. You don’t want to do it, but you’re continually told that it’s good for you. But, that’s not necessarily the case. RFPs are only ‘good’ for you and your business if you execute them properly.

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How are you measuring your corporate travel ROI?

Travel managers have traditionally been encouraged to keep their travel costs under control and to not use travel as a tool to achieve results. These notions are being challenged by travel management companies, which believe that travel should be seen as an investment instead of purely a cost. After all, how can a business grow

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Is fragmentation in corporate travel playing havoc with your policy?

Corporates, suppliers and travel management companies (TMCs) need to work together to help improve transparency and reduce the impact of fragmentation on costs and efficiencies. What is fragmentation? It’s when staff try to book travel within their travel policy but are forced to access different sites to source that travel other than the company’s preferred

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