Facilities Management Services FMS

Call to participate in a SA workspace management benchmark service

  Many organisations are seeking ways to fit more staff into less office space, while maintaining a conducive and more productive work environment. Disparate business unit requirements may also complicate central planning of the workspace – some divisions may require hot-desking and allow work-from-home, while others want all staff in the office permanently, working together […]

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Facilities management procurement: benchmarking key trends

In this month’s SmartProcurement, Joshua Low of Purchasing Index (PI) explores some of the latest trends in facilities management.   What changes are taking place in this space?  And how are organisations, locally and internationally, adapting to incorporate these changes into their strategic plans for 2013? Catering A number of companies are beginning to see

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What to look for in outsourced Facilities Management

Managing an organisation’s operational environment normally involves an ‘unholy alliance’ between facilities management (FM), procurement and the users of the buildings, with pressure coming from finance to reduce costs. A common comment from many of Purchasing Index’s (PI’s) clients is that FM is a thankless task – users never thank you for getting it right

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Case Study: Sourcing success through restructuring the procurement function

Context The procurement function of a large South African facilities management specialist was underperforming – the function was characterised by inadequate risk mitigation and limited strategic influence. Concurrently, the facility manager’s primary client, one of the South Africa’s major telecommunications service providers, contractually raised the facility manager’s Key Performance Indicators (KPIs). The context demanded wholesale

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Getting the most from outsourced facilities management

Facilities services are to a great extent outsourced to specialist companies who do the work or subcontract it to other companies, while the client organisation manages the facilities management (FM) arrangements. In some cases the whole of FM has been outsourced. Over the last 11 years Purchasing Index (PI) has benchmarked many aspects of FM

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Outsourcing the Facilities Management function: a cleaner house

In today’s competitive global workplace organisations are challenged with providing their staff with working environments that offer practicality, stimulation and comfort in order to attract and retain the best possible talent in the marketplace. One of the fundamental drivers of providing staff these aspects sits within the organisation’s Facilities Management (FM) space. FM can be

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Facilities Management Services: a holistic approach enables cost containment and better management

The commodity group, generically termed “Facilities Management Services” (FMS) represents a high total cost of ownership (TCO) for most organisations.  This commodity group has even been defined as ‘a mainstream tool for improving performance and increasing productivity over the entire period of an alliance‘. It plays a cardinal role in optimising processes, expanding capabilities and

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