The series is based on Chartered Institute of Purchasing & Supply (CIPS) unit content and on recent research done by Commerce Edge Academy. This month’s article is based on Level 6, Unit 1, ‘Leading and Influencing in Purchasing’.
Consider the following definitions and the impact that leadership style can have on an employee’s performance:
• Management is the process of completing activities efficiently and effectively with and through other people.
• Leadership is the process of directing and influencing the task-related activities of group members.
“Borrowing from the above definitions, it is clear that managers and business leaders have a direct contribution to an employee’s output,” he says.
As propounded by McGregor’s Theory X and Y, human beings are very complex and hence their work behaviour and attitudes are largely affected by how they are managed.
Hersey’s model of situational leadership is a tool that managers can use to determine the leadership style as well as the kind of training and development needs required by their subordinates.
The management strategy and human resources policies that organisations have can boost employees’ performance and in turn get the most out them. Motivated employees give the business a vibrancy that gives the organisation that sharpens its competitive edge over. As noted by Abraham Maslow, in his hierarchy of needs, employees seek work for different reasons, implying that they will not contribute effectively to their organisations without the correct motivation, notes Mlalazi.
A poorly managed workforce can be a serious cost to an organisation as it might lead to de-motivation, ‘feet dragging’ or resignations. Staff replacement is an expensive exercise which organisations can ill afford, especially if resignations are triggered by poor management and leadership styles.
In order to improve supply chain performance through world class procurement leadership, there are a number of tools and techniques that Procurement professionals can adopt and customise to their operations:
• Differentiating procurement leadership and management.
• Identifying the attributes of successful procurement leaders.
• Understanding different ways of leadership styles and approaches.
• How to lead and influence in the supply chain and team building.
• The importance of developing the workforce and how to lead and manage the winning team.
• Understanding the impact of change management and overcoming the barriers to change.